Technical Manager

Job ID


Founded in 1925, ATCC is a non-profit organization with a mission to acquire, authenticate, preserve, develop, standardize, and distribute biological materials and information for the advancement and application of scientific knowledge.  

The Manager, Contract Operations oversees the non-scientific components of the daily operations within the assigned contract. Provides oversight to specified contractual financial matters, regulatory matters, ISO compliance issues, IS initiatives, business process development and administrative support functions. The incumbent supports, complies with and enforces all ATCC corporate policies and procedures, and federal contracting requirements.


Duties and Responsibilities: 

  1. Oversees operations process development, implementation, review and improvement to advance the management efficiency of the assigned contract.      
  2. Provides recommendations on how business processes developed in support of the assigned contract could be translated to other ATCC business units providing them with a more efficient business model. 
  3. Coordinates assigned Information Systems initiatives including process automation and the migration and maintenance of external and internal acquisitions, internal production and science/Authentication activities into the project tracking environment. 
  4. Oversees assigned Finance and Accounting activities in support of the contract including verifying the accuracy of Finance and Forecast information. Oversees subcontractor reporting in cooperation with Grant’s and Contract Administration. 
  5. Facilitates communication with ATCC’s compliance program regarding customer shipping and receiving issues in order to assure compliance with appropriate regulations and provide excellent customer service. 
  6. Functions as the contract’s representative for all facility relating issues including tracking contract-specific facility improvement projects, capital equipment purchases, maintenance records, and acquisition records to ensure contract compliance.
  7. Supports Program Manager or other designated personnel who is in communication with funding agency staff to ensure all parties have complete information and no issues remain unresolved and that issues are resolved at the lowest level within the chain of command.
  8. Appropriately assigns data management resources in order to most efficiently meet contractual obligations
  9. Manages acquisition resources and maintains compliance with appropriate corporate SOPs.
  10. Functions as ISO or cGMP implementation and compliance representative for all contract relevant projects including SOP, WI, MI, forms etc., development, review and/or approval, identifying documentation needs and taking action to ensure documentation is in place, and maintenance upgrades to maintain ISO or cGMP certification, as required.
  11. Carries out supervisory responsibilities in accordance with the organizations’ policies and applicable laws. Has authority either directly or through recommendations for employment decisions to include selection, training, performance evaluations, counseling, promotions and terminations.
  12. Performs other ancillary duties as assigned.


Education and Experience:


A bachelor’s degree and 7+ years of program/project management or relevant professional experience is required.  An advanced degree in a management related field preferred. 3 years prior supervisory experience in a life sciences field required. Must have demonstrated ability to work within the parameters of governmental regulations associated with grants and contracts management, familiarity with government shipping and permit regulations preferred. Project Management Professional Certification a plus.


Knowledge, Skills and Abilities: 

  • Must possess excellent written and verbal communication skills
  • Must be able to work independently
  • Must be detailed oriented and highly organized
  • Must be able to multitask
  • Must have knowledgeable of applicable safety, heath and environmental issues related handling of hazardous and select agent materials
  • Must be familiar with government contracting regulations
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • Strong computer skills for management of work, reports, data analysis and presentations.
  • Sound judgment to identify, evaluate and correct problems.

ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



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