ATCC

Services Business Director

US-MD-Gaithersburg
Job ID
2017-1880
Department
Standards Research Center
Posted Date
8/18/2017

Overview

Founded in 1925, ATCC is a non-profit organization with a mission to acquire, authenticate, preserve, develop, standardize, and distribute biological materials and information for the advancement and application of scientific knowledge.


The Services Business Director is responsible for management and monitoring of the SRC services/product portfolio and monitoring of the business unit financial performance. The Services Business Director develops, monitors, and communicates business unit strategies and all aspects of portfolio management.  The Services Business Director performs analysis needed to target growth opportunities and to develop strategies to capture those opportunities.  This position leads the business management for the assigned services/product portfolio.  The SBM Manager ensures that the SRC has market-driven input (revenue potential, customer needs, and market characteristics) for service/product development strategies and coordinates with management at a strategic level to prioritize services/products under development for commercialization.  The SRC Business Manager facilitates cross-functional interactions.  Performance is in part based on revenue growth and gain in market share.  The incumbent supports, complies with and enforces all ATCC corporate and program policies and procedures.

Responsibilities

  1. Leads the development and communication of the worldwide strategy/plan for growth of the SRC business unit. Maintains a strategic plan that includes clearly defined strategic goals, objectives, timelines, budgets; forecasts, situation analysis, and series/product portfolio management designed to create competitive advantage in order to achieve revenue growth targets.
  2.  Measures service/product performance against budget, reports on results, and with management adjusts strategies to accomplish business goals.
  3.  Conducts research and analysis of business opportunities; assesses strategic and financial value of potential markets to make recommendations for new projects.
  4.  Ensures a robust service/product portfolio by routinely assessing the breadth and depth of the offering, packaging, value / pricing strategies, and profitability and coordination with other business units as required.
  5.  Responsibility for strategic and tactical initiatives needed to optimize service/product revenue, unit and growth and profitability.
  6. Understands target markets and target opportunities; monitors the market, competitive, technology, and regulatory environments; proactively recommends and along with others in Marketing, implements strategies to address opportunities and threats. Establishes the business case to obtain funding for new product initiatives and organizational support for those initiatives. 
  7. Provides management with market-driven input (revenue potential and market characteristics) for service/product development strategies including cGMP considerations; coordinates with R&D, Operations management at a strategic level to prioritize services/products under development and manage commercialization issues. 
  8. Develops and maintains comprehensive market fact books on markets served by ATCC products and services in the assigned business.
  9. Maintains relationships with assigned key strategic partners.

  10. Manages all business processes related to business unit.

  11. With other managers, ensures that appropriate resources are in place to achieve both short- and long-range objectives for service/product lines.

  12. Performs other ancillary duties as assigned

Qualifications

Education & Experience: 

BS in life science and a minimum of ten years of marketing, brand or product management, and/or field sales experience in life sciences is required; experience in the bioservices sector is preferable. MS or Ph.D. desirable; MBA or functional equivalent highly desirable.  International experience is a plus.  Experience in competitive analysis, market research and analysis, and new service/product development needed.  Must have demonstrated ability/aptitude to define business goals, synthesize business strategy, and translate the strategy into actionable plans.  Service/product development and launch experience from concept or early stage definition to post launch activities required.  Demonstrated management of portfolios through multiple stages of a product life cycle needed; experience marketing new services, technologies and/ or products as well as mature or established services/products also needed.  Experience with existing and emerging distribution channels and how to employ them for competitive advantage is essential.  Must have good organizational and matrix management skills including leading cross-functional teams and internal change management processes. 

Knowledge, Skills, & Abilities: 

  • Relies on experience and judgment to plan and accomplish goals
  • Strong empathy for customers and market knowledge 
  • Excellent networking, interpersonal and communication skills, including listening skills and influence management skills 
  • Ability to think strategically and exercise sound business judgment 
  • Demonstrated leadership in providing direction and fostering teamwork in support of business goals
  • Demonstrated time and project management skills
  • Strong problem solving skills
  • Analytical orientation, with demonstrated skill in data-driven decision-making
  • Self-starter, motivated, resilient; bias towards action and results
  • Ability to travel up to 25% of the time
  • Proficiency with Microsoft Office, relational databases, data structure, data query, analysis and reporting
  • Works with a sense of urgency, exhibit a direct, straightforward management style, and is results oriented

ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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